SMRT, a prominent public transportation company in Singapore, has consistently provided efficient, convenient, affordable, and safe travel options for the public. Extending its network across Singapore, SMRT ensures timely and secure transportation for commuters. In a significant move to enhance passenger safety, SMRT has recently implemented an AI-based safety system, known as iSafe, specifically at the Bukit Panjang LRT station.

In this blog, we delve into the key features of the iSafe system and explore how this interconnected safety technology ensures a protected travel experience for passengers.

The iSafe System for Real-Time Incident Detection

SMRT, led by Chairman Seah Moon Ming and CEO Ngien Hoon Ping, has earned its status as a leading public transportation provider due to its focus on travel efficiency and passenger safety. In line with its commitment to safety, SMRT has introduced the iSafe system, leveraging Artificial Intelligence (AI) technology at the Bukit Panjang LRT. The iSafe system incorporates new AI cameras across 13 stations to expedite the detection of incidents. This advanced security system aids SMRT professionals in real-time detection of track intrusions, alerts for commuters standing near the platform edge, and prompt identification of potential mishaps.

Key Features of the iSafe System

The iSafe system was officially launched at the BPLRT Depot, Junction 10 shopping mall in Bukit Panjang, by Senior Minister of State, Dr Amy Khor. This innovative system employs eight high-definition cameras at each train station, offering the following features:

• AI technology analyzes footage in real-time, providing instant detection alerts to staff for individuals lingering near the platform edge.
• The cameras identify movements of people entering the tracks, effectively preventing accidents.
• The system boasts 99.8% accuracy in detecting humans within specific target zones.
• Equipped with computers and connected via an optic-fiber network, the iSafe system ensures minimal latency for real-time data capture.
• Specifically installed in platforms without screen doors, the iSafe system adds an extra layer of protection.

How Does the iSafe System Prevent Accidents?

The functionality of the iSafe system can be understood through the following key points:

• iSafe captures real-time data of passengers on the platforms.
• Notifications are sent to the Operations Control Centre (OCC) when a passenger crosses into the yellow "Keep Clear" section.
• iSafe contributes to remote announcements reminding commuters to stay behind the yellow line.
• In the event of intrusion detection, an instant alarm alerts the control center.
• The system captures a screenshot of the incident, and the CCTV camera records live footage.
• SMRT staff members take appropriate action to maintain passenger safety.

Conclusion

SMRT remains committed to ensuring the safety of travelers throughout their journey, both on platforms and inside trains. The introduction of the iSafe system at Bukit Panjang LRT is a significant step towards accident prevention, threat detection, and fostering a secure travel environment for all passengers.