Conversational AI Market size was valued at USD 8.74 Bn. in 2022 and the total Conversational AI revenue is expected to grow by 21.5% from 2023 to 2029, reaching nearly USD 34.19 Bn.

Conversational AI Market Overview

The new report by Maximize Market Research on the Global Conversational AI Market 2022-2029 offers valuable insights into the market's competitors. The research provides a comprehensive and fundamental analysis of the market, including an exploration of subjective factors that can provide readers with essential business insights. It offers a market overview that encompasses the value chain structure, geographical analysis, applications, market size, and forecast (2021-2029). The research serves as a reliable tool for a more precise assessment of the present and future conditions of the global Conversational AI market.

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Conversational AI Market Scope 

The report places emphasis on key factors driving and restraining major companies, while also highlighting current competitive benchmarking and development prospects. It presents the latest trends in the Conversational AI market and offers insights into future demand, supply chains, sales, and recent market changes. 

The Conversational AI market research report includes company profiles, product specifications, production capacity/sales, revenue, price, gross margin, and sales by product. In terms of competitive analysis, the report features profiles of key market players, encompassing company overview, financial performance, product portfolio, and strategies. The research incorporates a combination of quantitative and qualitative research methods, utilizing SWOT and PESTLE analysis.

Conversational AI Market Segmentation

The Solutions category dominated the global Conversational AI Market in 2022, accounting for nearly 50% of the market by component, and is predicted to continue dominating the market at the end of the forecast period. Professional services and Managed services segments are anticipated to increase quickly during the projected period. Large-scale adoption of internal conversational AI technology by enterprises is attributed to the segment's overwhelming share. AI-enhanced support options may offer users system availability and round-the-clock assistance, enabling businesses to deliver dependable customer service. As a result, the populace is impressed, and demand gradually rises. The services are necessary for conversational AI systems to function well. The variety and richness of human languages contribute to the frequent difficulty of human relationships.

In terms of revenue, the chatbots segment accounted for around half of the market in 2022, and it is anticipated that it would continue to dominate for the duration of the forecast period.This is as a result of its ability to significantly improve customer service. The majority of their use is for data collection. Customers can communicate with chatbots to set up appointments, request information, or obtain clarification on any service or product. Digital assistants and chatbots with limited user-personalized features are being produced by a variety of conversational AI service providers in the market. As an illustration, Astro (a special and distinctive sort of robot) was unveiled in September 2022. It is made to help clients with responsibilities like keeping in touch with home and family monitoring.

Because the retail and e-commerce sectors would better serve clients by employing persuading, illustrative, and intelligent conversational AI tools and strategies, the segment for retail and e-commerce is anticipated to rise quickly during the projected period. Based on a number of variables, including the usage of AI chatbots in the financial and banking services business, which are used to help customers make secure payments and participate in conversation, it is predicted that the BFSI category would grow significantly during the projected period. Sending notifications directly to clients and banks in the event of any suspected fraud is likely to occur, as well as supporting staff members who engage in challenging tasks, are a few more components.

1 Global Conversational AI Market, by Component (2022-2029)
• Solutions
• Services
• Professional Services
2 Global Conversational AI Market, by Type (2022-2029)
• Chatbots
• Intelligent Virtual Assistants (IVA)
3 Global Conversational AI Market, by Deployment Mode (2022-2029)
• Cloud
• On-premises
4 Global Conversational AI Market, by Technology (2022-2029)
• ML and Deep Learning
• Natural Language Processing (NLP)
• Automatic Speech Recognition (ASR)
5 Global Conversational AI Market, by Vertical (2022-2029)
• Banking Finance Services and Insurance (BFSI)
• Healthcare and Life Sciences
• IT and Telecom
• Retail and eCommerce
• Travel and Hospitality
• Media and Entertainment
• Automotive
• Others (government, education, energy and utilities, and manufacturing)

 

 

 

 

 

 

 

 

 

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Conversational AI Market Key Players

1. Google
2. Microsoft
3. Amazon Web Services, Inc.
4. IBM
5. Oracle
6. Nuance Communications, Inc.
7. FIS
8. SAP SE
9. Artificial Solutions
10. Kore.ai, Inc.
11. Avaamo
12. Conversica, Inc.
13. Jio Haptik Technologies Limited
14. Rasa Technologies Inc.
15. Solvvy
16. Pypestream Inc.
17. Kasisto
18. Cognigy
19. Baidu, Inc.

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Regional Analysis

The global Conversational AI Market's growth trend is examined in depth throughout the report. It segmented into the major 5 regions, such as North America, Asia Pacific, Europe, Latin America, and the Middle East and Africa, which have global dominance in the Conversational AI market.

Key Questions answered in the Conversational AI Market Report are:

  • What is Conversational AI Market?
  • What is the forecast period of the Conversational AI Market?
  • What is the competitive scenario of the Conversational AI market?
  • Which region held the largest market share in the Conversational AI Market?
  • What are the opportunities for the Conversational AI Market?
  • What are the restraining factors in the Conversational AI market?
  • Who are the key players of the Conversational AI market?

Key offerings:

  • Market Share, Size, and Forecast by Revenue|2022-2029
  • Market Dynamics- Growth drivers, Restraints, Investment Opportunities, and key trends
  • Market Segmentation: A detailed analysis by Conversational AI#
  • Landscape- Leading key players and other prominent key players.

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